GuideLiner notes
Your venue, playing in five steps.
Everything in order, from your account to music in every room. Each step says where to click, in the words you see on the screen.
Side A · Get the music playing
On your dashboard: A1 · Open the doors
Create your venue account
Your account holds your locations, their players and your billing. Creating it starts a 14-day free trial, with no card needed.
WhereLog inStart free trial
Open the sign-up page: choose Log in at the top of our website, then Start free trial under the form. The button below goes straight there.
Fill in Business name, Email address and Password (at least 8 characters).
Tick the box to accept the Terms of Service and Privacy Policy, then press Start free trial.
You go straight on to naming your first location (step A3). Your free trial is already running.
Good to know The Start free trial button at the top of our website opens a 14-day listening trial of the catalog, without an account. To set up music in your venue, create an account as shown here.
On your dashboard: A2 · Unlock the catalog
Start free, then choose a plan
The free trial plays the full catalog at your first location for 14 days. To keep the music on after that, subscribe. Every location has its own subscription.
WhereOverviewChoose a plan
On Overview, press Choose a plan. Or open Locations & zones and press Subscribe this location on the location you want to pay for.
Choose Annual: $150 a year, which is $12.50 a month. Or Monthly: $16 a month. Prices are per location.
Tick the box confirming you are buying for a business, then continue to payment. Stripe, our payment provider, takes the card.
Back on Overview, the label next to your venue name reads Active. It can take a moment while Stripe confirms the payment.
Good to know Billing starts on the day you subscribe, also when you subscribe during the trial. Prices are net, without VAT: WeavyAudio is sold to businesses only. Payments already made are not refunded.
On your dashboard: A3 · Name your room
Add your location
A location is one venue: your café, shop, gym or spa. Its name appears on your license certificate.
WhereName your location
Right after sign-up you see Name your location. Skipped it? On Overview, press Set up your location.
Type the Location name (your venue’s name works well), choose the Country and press Continue.
Under Pick a starter playlist, tap a playlist to start with and press Start playing. Or choose Skip for now: you set the music for each room in step A4 anyway.
Your location gets its first zone, called Main. You can rename it and add more.
Good to know Running several venues? Add each one as its own location — see “Add more locations” below.
On your dashboard: A4 · Pick the soundtrack
Choose the music for each room
Each location is split into zones: one per room or area with its own music, like the dining room, the bar or the terrace. Each zone can follow its own weekly schedule.
WhereLocations & zonesZonesSchedule
Open Locations & zones. Your zones are listed under Zones. Add one with Add zone (up to 12 per location).
Press Schedule on a zone. While the schedule is empty, pick a ready week for your kind of venue under Start from a template and press Use this template.
Or build your own: press Add time slot, set the days and hours, and choose the music in Choose a playlist…. If a slot runs past midnight, tick Ends after midnight.
Want to keep lyrics clean? Press Filters and tick Clean only or Instrumental only, or set the Vocal language.
Good to know Changes save by themselves. The player changes playlist only at the end of a song, never in the middle of one.
On your dashboard: A5 · Press play
Connect the player in the room
The player is the device that plays the music in the room: a tablet, a phone or a computer with a web browser, connected to your speakers. You pair it with its zone once, with a 6-digit code.
Whereweavyaudio.com/playerLocations & zonesAdd a player
On the device in the room, open weavyaudio.com/player. It shows Pair it with a room and a 6-digit code.
On your phone or computer, open Locations & zones, find the zone for that room and press Add a player.
Type the code, give the player a name if you like, and press Pair player. The music starts on the device within a few seconds.
Setting up the device you are holding? Press Use this device as the player instead. No code needed.
Just want to listen on the device you are holding? On Overview, Open the player opens the catalog right there.
Good to know Keep the player page open, with the device plugged in and on Wi-Fi. The code renews itself until you use it. Some browsers need one tap on the player’s screen before they may play sound. A zone can have up to 8 players.
Side B · Running your venue
Control every room from your phone
Once a room has a player, you can run its music from anywhere: the bar, the office or home.
WhereLive control
Open Live control. Every room is listed with its player and what is playing now.
Press Play or Pause, skip with Next song, or set the Volume. The room’s player follows within seconds.
To change the music right now, choose a playlist in Choose a playlist… and press Play now. Back to the schedule returns the room to its weekly schedule.
Good to know A room shows Player offline? Check the device’s power and Wi-Fi. It takes your commands again as soon as it is back online.
Add more locations
Running several venues? They all live in one account, each with its own subscription, renewal date and certificate.
WhereLocations & zonesAdd a location
Open Locations & zones and go to Add a location, below your locations. Type the name and press Add location.
Press Subscribe this location on the new location and choose a plan. Music plays there once it is subscribed.
Add its zones and players just like the first one (steps A4 and A5).
Good to know The free trial covers your first location only. Ten locations or more? Write to support@weavyaudio.com.
Billing, invoices and cancelling
Payments run through Stripe. Your card, invoices and receipts are on Stripe’s billing page, one click from your dashboard.
WhereOverviewBilling & licenseManage billing
On Overview, go to Billing & license and press Manage billing. With several locations the link is called Card & payment history. Your invoices, receipts and card are there.
To stop paying for a location, open Locations & zones and press Cancel subscription on it. The music keeps playing until the end of the period you have paid for.
Changed your mind before that date? Press Keep subscription on the same location.
If a payment fails, the location shows Update card: the music keeps playing while Stripe tries again.
Good to know Payments already made are not refunded. Deleting your account ends every subscription the same day, so if you only want to stop paying, cancel instead.
Your license certificate
The certificate is a PDF showing that your location is licensed to play the WeavyAudio catalog in public. Keep it on file or print it, for when someone asks.
WhereOverviewLicense certificateDownload certificate (PDF)
On Overview, under License certificate, press Download certificate (PDF). Each location has its own certificate; on Locations & zones you find it on each location as License certificate.
Anyone can check a certificate by scanning its QR code. On your dashboard, Check it online opens the same check.
The certificate is written in your account language. To change it, open Settings and pick another one under Language.
Good to know During the free trial you can open an example (View example certificate). Your valid certificate is issued after your first payment.
Extras: the catalog, a track for your room, our partners page
Not needed to play, but they make the music yours. You find them on Overview, under Side B · Extras.
WhereOverviewSide B · Extras
Browse catalog at the top of every venue page opens the full catalog: playlists, moods and genres to play on the device you are using.
Commission a track: press Request a track, describe your room and request a track made for it. It is free.
Join the partners page: with a paid plan, press Set up your listing to show your venue, logo and link on our partners page. Trials are not listed.
Your account
Your sign-in, your language and, if you ever need it, deleting the account.
WhereSettings
Settings at the top of every venue page opens Account settings. Choose the Language for our e-mails and your certificate, and save.
Sign out is at the top right of every venue page.
Forgot your password? Write to support@weavyaudio.com from the address you signed up with.
Delete account, at the bottom of Overview, removes the account and everything in it. It cannot be undone.
Something not right?
The player is open, but nothing plays.
Check three things: the zone has a schedule or a playlist (step A4), its location has a free trial or a subscription (step A2), and the player’s screen has had one tap if the browser asked for it.
The player says This location isn’t subscribed.
That location needs its own subscription. Open Locations & zones and press Subscribe this location on it.
Can a phone or a laptop be the player?
Yes. Any device with a web browser works: open weavyaudio.com/player on it, or press Use this device as the player on the zone.
Where are my invoices?
On Stripe’s billing page: Overview, then Manage billing.
Do I need a PRO license (ASCAP, BMI, PRS, ZAiKS) for this music?
Not for our music. Every track is original and owned by WeavyAudio, so no PRO royalties are owed on it. Other music you play, like the radio, is a separate matter.
Still stuck?
Write to support@weavyaudio.com with your venue name and what you see on the screen, or call +1 (562) 542-7296.